Lycatel Phone Card review

The most known Lycatel phone cards in Canada are Pearl, Sonic, Salsa and Regal.

Lycatel is very well known global calling provider with head office in London, UK. Lycatel offers one of the highest quality cheap long distance services with the best price / quality to many "difficult" and "expensive" courtiers. Lycatel proprietary calling card platform and their own fiber optic lines / routes gives Lycatel considerable advantage comparable with other providers. In Canada Lycatel offers great quality / value service to many countries (India, Bangladesh, Pakistan, UAE, Saudi Arabia, Philippines, Saudi Arabia, Nigeria, Eastern Europe and many, many more).

Misleading marketing strategies

In Canada Lycatel releases new calling card every few months. For the first month or two new phone card delivers very good minutes and attract many customers. According to many customers, once new calling card becomes popular, Lycatel gradually increase unspecified hidden charges, significantly decreasing actual time available for consumers. Despite this, Lycatel phone card offers good value, especially for new phone cards. According to customers’ feedback, actual minutes provided by Lycatel cards, varies from 90% to 30% of posted time, depending on age of the card, number of calls made and sometimes other unspecified factors.

Customer service

Customer Service exists, able to help in case of connection problems, restores balance on the card in case of not connected calls. According to some customers, when complaining about short minutes, customer service promise to look after and call back, but no actual resolutions / help have been reported / known. Probably we may consider short minutes as a "feature" of the card. If deal with short minutes we recommend considering newer Lycate card or phone card form another provider.

General customers’ feedback

General customers’ feedback is very controversial. Many / most customers praise the quality, some like quality, but concerned about short minutes. Few customers report bad connection / line quality.

Recommendations

If you are calling to countries with connection / line quality problems Lycatel phone cards are worth trying (try one $2.50 or $5 card to start from).
Despite short minutes you may get a good value. According to many customers Lycatel calling cards provide considerable better quality of service than most other non-expensive calling cards.